At OufssouLab, we strive to bring innovative smart home solutions to your doorstep as quickly and efficiently as possible.

1. Order Processing Time

All orders are processed within 1-3 business days. Once your order is dispatched, you will receive a confirmation email with a tracking number.

2. Shipping Estimates

We offer Free Standard Shipping on all orders. Please refer to the estimated delivery times below:

• United States: 7-14 business days

• Canada & Europe: 10-15 business days

• Rest of the World: 12-20 business days *Please note that these are estimates and actual delivery times may vary due to customs or seasonal high demand.*

3. Tracking Your Order

Once your package is shipped, we will provide you with a tracking link. You can track your order directly on our website through the "Track Your Order" page.

4. Customs and Import Taxes

OufssouLab is not responsible for any customs and import taxes that may apply. These charges are the responsibility of the customer.

5. Lost or Damaged PackagesIf your order arrives damaged or gets lost during transit, please contact us immediately at saidfessou121@gmail.com.com, and we will make it right.